ACCEPTABLE USE POLICY

Effective Date: 23 March 2023

We reserve the right to change or modify this Policy at any time, consistent with applicable laws and principles, without notice to you. These changes will be effective from the earlier of:

–         the date the customer uses our Products after we publish the revised version on our website; or 

We will always ensure that the current date of this Policy also known as the “Effective Date” is prominently displayed at the very top of this page, so you know it’s the latest version.

–         they authorise another party to access our Product via the individual user’s account; or

–         they fail to prevent unauthorised access to our Product

Any complaints regarding an account or any prohibited use detected on an account will be the responsibility of the account owner. We reserve the right to immediately suspend, terminate or take remedial account against any account at our discretion or while an investigation takes place into the prohibited use on the account.

To the extent permitted by law, no refunds or credit notes will be available for the interruption, suspension or termination of services due to activity on an account which is in violation of this Policy.

As we cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. To promote the safe, respectful enjoyment of our Products and Content by all users, we encourage you to report any content that violates this Policy by contacting mailto:[email protected]?subject=Misuse Report.

Users are required to engage with our products in accordance with the offer schedule or package they have purchased including not exceeding the number of ‘users’ or ‘uploads’ prescribed by a certain package.

You agree that if your use (or your guest’s use) is deemed excessive or grossly above the prescribed limited, additional fees may be charged, or capacity may be restricted. 

Users are expressly prohibited from:

–          impersonating or representing that they have any business relationship or ownership of any Guestpix property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage, or user trust;

–         using the Products or services to distribute and/or promote content which has been manipulated or uses synthetic media in ways that pose the risk of harm; and/or

–         using the Products or services to attempt to manipulate or interfere with election-related processes

Users are expressly prohibited from publishing any content which depicts, advocates, glorifies or incites:

–         violence in any form including serious physical harm towards an individual or group;

–         terrorism or extremist ideologies;

–         targeting an individual or group for harassment or abuse;

–         violence or hatred towards a person or group of people based on race, religion, gender identity or expression, sex, ethnicity, nationality, sexual orientation, veteran status, age, disability or other characteristics associated with systemic discrimination or marginalization; or

–         The spread of false or dangerous deceptive medical information that may cause offline harm or poses a direct threat to public health.

Users are expressly prohibited from publishing any content which violates applicable laws and regulations, including but not limited to:

–         Depicting, advocating or promoting the sale of regulated or illegal goods such as:

o   illegal firearms or firearm parts;

o   illegal or regulated drugs; and

o   endangered species or products derived from endangered species.

–         Depicting, advocating or in any way soliciting child sexual abuse or exploitation;

–         Depicting, advocating or in any way facilitating animal abuse;

–         Depicting or disseminating pornography or sexually explicit materials;

–         Depicting or disseminating defamatory materials;

–         Depicting or disseminating any material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorization;

–         removing or altering any copyright, trademark, or other intellectual property notices;

–         disseminating malicious content such as malware, Trojan horses, or viruses, or otherwise interferes with any user’s access to the Products.

Our products are not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to criminal activity, child sexual abuse or exploitation; animal abuse; illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; intellectual property violations, and in each case including any affiliation with others whatsoever who support the above such activities or causes. 

Users are expressly prohibited from using our Products to send unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction (“spam”).

This includes but isn’t limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers. 

Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”).

This includes but isn’t limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be “confirmed opt-in”. Verification of the address or telephone number owner’s express permission must be available for the lifespan of the messaging list. 

We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products. 

This spam and unauthorized message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that directly or indirectly refer the recipient to a site hosted via our Products. 

Our Products must not be used for the purpose of advertising, transmitting, or otherwise making available any software, program, product, or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers.

This includes but isn’t limited to:

–         facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing, and denial-of-service attacks;

–         Publishing your own account passwords or other user’s passwords;

–         Exposing confidential or proprietary information of a third party or personal information about yourself that is not intended to be broadcast to people around the world;

–         Disseminating links to to, referencing, or otherwise promoting commercial products or services;

–         intentionally or recklessly introducing viruses or malicious code into our Products and systems;

–         Obtaining (or attempting to obtain) services from us with the intent to avoid payment; 

–         Using our facilities to obtain (or attempt to obtain) services from another provider with the intent to avoid payment;

–         The unauthorized access, alteration, or destruction (or any attempt thereof) of any information about our customers or end-users, by any means or device;

–         Using our facilities to interfere with the use of our facilities and network by other customers or authorized individuals; and

–         Any act or omission in violation of consumer protection laws and regulations.